Refunds Policy
At ComicCraft, we aim to ensure that you have the best experience with our services. If you are not satisfied with your purchase, you may be eligible for a refund under the terms outlined below.
β Eligibility for Refunds
Refund requests will be considered under the following conditions:
- Requests must be submitted within 14 days of the purchase date
- The purchase must not have been used or fully consumed
- Promotional offers, free trials, and discounted items are non-refundable unless explicitly stated
To request a refund, please contact us with the following details:
- Your order ID or transaction reference number
- A detailed explanation of the reason for your refund request
β Non-Refundable Cases
The following situations are not eligible for refunds:
- Failure to use the service within the validity period
- Purchases made with gift cards or promotional credits
- Refund requests submitted after the 14-day eligibility window
π Processing Refunds
Once your refund request is received and verified, we will process it within 5 business days. Refunds will be issued to the original payment method.
Depending on your payment provider, it may take an additional 3β7 business days for the funds to appear in your account. We will notify you via email once the refund has been successfully processed.
π Amendments
ComicCraft reserves the right to update or modify this refund policy at any time. Any changes will be communicated through our website.
π Contact Us
If you have any questions or concerns about our refund policy, please contact us. We are here to help.